Daisy Property Management reviews from board members and residents
If I could work with only one management company, it would be Daisy Management. Nick, Jillian, Luke, and the entire team are professional, responsive, and genuinely a pleasure to work with. They communicate clearly, always follow through, and make every project seamless from start to finish. Highly recommend!
Best management company in New York. From the management team to working with vendors, the entire process is seamless and well organized. It’s truly a foolproof operation. A special thank you to Nick and Jillian—they’re always professional, responsive, and a pleasure to work with.
Great management company 5 thumbs up to you guys !!!!
From large-scale capital improvement projects to the day-to-day management of our landmarked 8 unit townhouse, Daisy Management has been our trusted partner every step of the way.
Super easy management company to work with.
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I have been very pleased with the services by Daisy. The company is efficient and attentive specifically when using the app. Additionally, the throwing of mixers is a great way to bring the community together. I recently attended an event led by Jess and she could not have been more vivacious, kind, attentive, and full of great humor. A wonderful Daisy employee to bring the community together. Thank you Jess!
Thanks Gabrielle, we're so glad we've been able to provide you with a great experience with fast response times via the app!
My experience with Daisy has been subpar, to put it mildly. The customer service personnel is great -- they acknowledge receipt of requests; but, from there, nothing happens. The request is forwarded along to their Finance team and that's where any progress with your requests just stop. With repeated follow-up's, eventually your issue would be resolved -- many repeated follow-up's and much patience required. At first, I thought the delay was due to the fact that Daisy just started work as our condo building's management company. But in the 7 months that they've been managing our building, I've not seen any improvement, unfortunately. My complaint is specifically with their Finance/Accounting department -- very unresponsive. For example, it took almost 3 months for Daisy to return my moving deposit (every time I checked on the status I was told the same thing -- "our Finance team has this"); weeks to correct billing errors ("our Finance team is working on this"); and even though Daisy had paperwork on the sale of my unit, and the info for the new unit owner, I still received a bill for the monthly HOA fee after the sale was completed. When I asked Daisy to please correct this, I was told, "our Finance team has this." Since I hadn't heard back from Daisy after 2 weeks, I followed up again -- no response. Then I started receiving robo calls from Daisy asking about payment. Frustrating! These issues were eventually resolved... but really should have been resolved much faster, with better communication, and without my pleas for assistance with our building's Board.
Hi Grace, We’re really sorry for the delays and the lack of follow-through you've experienced. You shouldn’t have to chase updates, especially for things like deposits or billing corrections. While we’re glad the issues were eventually resolved, the process clearly took too long, and the communication along the way wasn’t what it should have been. That’s not the standard we aim for, and we know we need to do better—especially on the finance side. We’re actively working to improve that experience, and we appreciate you calling this out. – The Daisy Team
They are too good ! The daisy app is great! Jessica is even better 😊 but her nickname is daisy now :)
Hi Jesus, We’re so glad you’re loving the Daisy app — it’s designed to make building life simpler and more seamless. Thanks for sharing your experience, it means a lot! – The Daisy Team
Daisy has been a great management company to work with. They have been responsive to all of our inquiries and throw creative events for the community!
Hi Luxor, We really appreciate you sharing this! We’re glad you’ve found the team responsive, and it’s great to hear the community events are making an impact — building connection is a big part of what we aim for. Thanks for the kind words! – The Daisy Team
Jess is awesome, she brought us together with our neighbors, I’ve connected with so many people thank you!!
Hi Matthew, We love hearing this! One of our goals at Daisy is to help neighbors feel more connected — because that’s what makes a building feel more like home. Thanks for letting us know — it’s exactly what we love to see. – The Daisy Team
Great management, super responsive!
Thanks Tiffany!
Absolutely terrible service. Do not, under any circumstances, use Daisy. They made running our building slower and harder, and caused more work for all of us. We had to constantly -- constantly -- check to make sure they were doing things. And they weren't.
Hi Chris, We’re really sorry this experience was so frustrating. We came in hoping to take day-to-day operations off your plate and ease the load for the board, and we recognize that we weren't able to deliver on that. The building had some very specific dynamics that made it especially challenging to step in effectively. One of the biggest was access—getting into certain spaces depended on cooperation from a resident who wasn’t willing to engage. We sent vendors, called and followed up, and did everything within our power. But resolving that kind of issue ultimately requires legal involvement, which falls outside the scope of what a management company can take on. In hindsight, this wasn’t the right fit for either of us. We’re still sorry it didn’t work out and that the process added strain at a time when you needed support. Your feedback has reinforced how important it is that we’re thoughtful about which buildings we’re best equipped to support and how we align on expectations from the start. We hope you’re able to find the right support for your building, and we’re here if there’s anything else you need from us. – The Daisy Team
The building is awesome, the management is super responsive and the Daisy app is great. Special shout out for the Gus the super, and all the cool events!
Hi David, We love hearing this! It’s great to know the app, the team, and the events are all adding to your experience in the building. Thanks for sharing your feedback — it means a lot. – The Daisy Team
Best Management company hands down! Extremely responsive and amazing communication/turn time. Every coop in the city should be using this management company! Charisma was fantastic!
Thanks Sara, we’re so glad to be providing you with a great experience.
