The holidays are a busy time in every NYC building. Packages pile up, lobbies bustle, and your onsite team — the supers, porters, doormen, and more — work overtime to keep things running smoothly.
Tipping is a way for residents to say thank you. It’s not required, but it’s one of those small city traditions that goes a long way in showing appreciation for the people who make your building feel like home.
Here’s how to navigate holiday tipping thoughtfully this season.
1. Start by understanding your building’s approach
Some buildings organize a collective holiday fund, while others leave tipping up to individual residents.
If your board or management company coordinates an envelope or pooled gift, ask how it’s distributed — it helps ensure every staff member feels recognized fairly.
If your building doesn’t have a shared system, consider suggesting one to your board. A collective fund often simplifies things and avoids accidental oversights.
2. Consider each staff member’s role and visibility
A simple way to decide how much to give is to think about how often you interact with each team member — and how directly their work affects your day-to-day life.
For example:
- Superintendent: $100–$500
- Doorman or concierge: $50–$250
- Porter or handyman: $50–$200
- Garage attendant: $50–$150
These are general NYC ranges, not hard rules. Every building has its own culture, and every resident’s budget is different. The amount matters less than the gesture of appreciation.
3. Digital or cash? Either works
More residents are sending digital tips through Zelle, Venmo, or building apps, especially in larger buildings where staff rotate shifts.
If you’re sending a digital tip:
- Confirm the staff member’s preferred platform with management or your superintendent.
- Include a short note or emoji so it’s clear the transfer is for a holiday tip — not a reimbursement or mistake.
- Avoid using public notes or shared feeds to maintain privacy.
If you prefer cash, sealed envelopes remain a classic and appreciated choice.
4. Pooling together makes a big impact
Some boards and resident groups pool contributions to give one larger, evenly distributed gift to staff. It’s a great way to simplify logistics and show team-wide gratitude — especially in larger buildings with many staff members who work behind the scenes.
If your building doesn’t already do this, consider asking your management team if they can help coordinate.
5. Don’t forget part-time or seasonal help
Holiday tips often go to the people you see daily, but part-time or weekend staff play just as important a role.
A small envelope or group acknowledgment helps everyone feel included.
6. Add a personal note or card
Even if you’re giving cash or sending a digital tip, include a card or short note whenever possible.
While a simple “thank you” with your name, apartment number, adding even a quick line about something specific — “Thanks for always helping with packages,” or “We appreciate how you keep the lobby spotless” — means a lot.
Some buildings create shared cards signed by residents, or post community thank-yous in the lobby for everyone to see. Those little gestures remind staff that the whole building values their work.
7. Remember the cost of living
The past few years have brought rising costs across NYC — for residents and staff alike.
If you can, consider adjusting your tip to reflect that. Even a modest increase shows thoughtfulness and awareness of the times.
8. Say thank you — directly
However you choose to give, take a moment to express your appreciation in person.
A genuine thank-you — paired with a handshake or quick conversation — makes any gesture more meaningful.
A small act that goes a long way
Your building staff works through holidays, weather, and long days to keep things running smoothly. A holiday tip, note, or simple thank-you is more than tradition — it’s community in action.
